TERMS OF SERVICE
ARK Technology Limited
Welcome to ARK Technology Limited (“ARK Technology”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, applications, and services.
By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, you should not use our services.
- About ARK Technology Limited
ARK Technology Limited operates a digital marketplace that connects buyers with verified suppliers of building materials across Nigeria.
ARK Technology Limited facilitates transactions between buyers and suppliers but is not the manufacturer of, or owner of, the products listed on the platform.
- Eligibility
You must be at least 18 years old and legally capable of entering into a binding contract to use our platform.
By using our services, you confirm that all information provided is accurate and complete.
- Our Services
ARK Technology Limited enables users to:
- Browse building materials.
- Compare verified suppliers.
- Place orders.
- Make payments through approved payment channels.
- Track orders where applicable.
- Communicate with suppliers through the platform.
We reserve the right to modify or discontinue any part of our services without prior notice.
- Buyer Responsibilities
Buyers agree to:
- Provide accurate delivery information.
- Make payments through approved channels.
- Cooperate during delivery and verification.
- Promptly report any issues relating to an order.
Buyers must not use the platform for fraudulent or unlawful purposes.
- Supplier Responsibilities
Suppliers using the platform agree to:
- Provide accurate product information and pricing.
- Honour confirmed orders.
- Supply products that meet the agreed specifications.
- Maintain professional conduct.
- Comply with all applicable laws and regulations.
ARK Technology Limited reserves the right to suspend or remove suppliers who fail to meet platform standards.
- Orders and Payments
Orders become effective only after payment has been successfully confirmed.
Payments shall be processed through approved payment service providers or other payment methods authorised by ARK Technology Limited.
ARK Technology Limited reserves the right to suspend or cancel any transaction suspected to involve fraud, money laundering, or other unlawful activities.
- Delivery
Suppliers are responsible for arranging delivery of purchased materials unless otherwise agreed.
Delivery timelines are estimates and may vary depending on logistics, weather, road conditions, supplier operations, or other factors beyond reasonable control.
Buyers are responsible for ensuring an authorised representative is available to receive deliveries.
- Delivery Verification
ARK Technology Limited may implement delivery verification procedures, including one-time passcodes (OTP), order confirmation, or other verification mechanisms.
Completion of these verification procedures may be treated as confirmation that the order has been successfully delivered.
- Returns and Disputes
Any dispute relating to an order should be reported as soon as reasonably possible through the platform.
ARK Technology Limited may facilitate communication between buyers and suppliers in an effort to resolve disputes fairly.
ARK Technology Limited reserves the right to review available evidence before determining any platform-related remedy.
- Prohibited Activities
Users shall not:
- Provide false or misleading information.
- Attempt to gain unauthorised access to the platform.
- Interfere with platform security or operations.
- Upload malicious software.
- Engage in fraudulent transactions.
- Misuse another user’s information.
Violation of these Terms may result in immediate suspension or permanent termination of access.
- Intellectual Property
All trademarks, logos, software, designs, graphics, content, and intellectual property displayed on the platform are owned by or licensed to ARK Technology Limited.
No content may be copied, reproduced, or distributed without prior written consent.
- Limitation of Liability
To the maximum extent permitted by law, ARK Technology Limited shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the platform.
Our liability shall be limited to the extent permitted under applicable Nigerian law.
- Suspension or Termination
ARK Technology Limited may suspend or terminate any account or restrict access where a user violates these Terms or engages in conduct that may harm the platform or its users.
- Amendments
ARK Technology Limited reserves the right to amend these Terms at any time.
Continued use of the platform after any amendment constitutes acceptance of the revised Terms.
- Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the Federal Republic of Nigeria.
Any dispute arising from these Terms shall be subject to the jurisdiction of the competent courts of Nigeria.
- Contact Information
For questions relating to these Terms of Service, please contact:
ARK Technology Limited
Email: info@arktechnology.ng
Website: www.arktechnology.ng