PRIVACY & COOKIE POLICY
ARK Technology Limited
ARK Technology Limited (“ARK Technology”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of everyone who uses our platform. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you access or use our website, mobile applications, and related services.
By using our platform, you consent to the collection and use of your information in accordance with this Privacy Policy.
- About ARK Technology Limited
ARK Technology Limited is a technology company operating a digital marketplace that connects buyers with verified suppliers of building materials across Nigeria.
Our mission is Digitizing the Building Materials Market by making procurement more transparent, efficient, and trustworthy.
- Information We Collect
We may collect the following information:
Personal Information
- Full name
- Phone number
- Email address
- Delivery address
- Billing address
- Business name (where applicable)
Transaction Information
- Order details
- Quantity of materials ordered
- Supplier selected
- Delivery location
- Payment status
- Transaction history
Technical Information
- Device type
- Browser information
- IP address
- Operating system
- Cookies and similar technologies
- How We Use Your Information
We use your information to:
- Process and manage orders.
- Facilitate communication between buyers and verified suppliers.
- Verify transactions.
- Prevent fraud and unauthorized activities.
- Improve our products and services.
- Respond to customer enquiries.
- Comply with legal and regulatory obligations.
- Improve platform security.
- Payment Processing
Payments made through ARK Technology Limited are processed using secure third-party payment providers such as Paystack.
ARK Technology Limited does not store customers’ debit or credit card details.
- Sharing of Information
We may share relevant information with:
- Verified suppliers responsible for fulfilling your order.
- Payment service providers.
- Professional advisers.
- Government or regulatory authorities where required by law.
We do not sell or rent your personal information to third parties.
- Data Security
ARK Technology Limited employs reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Although we strive to protect user information, no method of electronic storage or internet transmission is completely secure.
- Data Retention
We retain personal information only for as long as necessary to:
- Provide our services.
- Complete transactions.
- Resolve disputes.
- Meet legal and regulatory obligations.
- User Rights
Subject to applicable laws, users may request to:
- Access their personal information.
- Correct inaccurate information.
- Delete personal information where legally permissible.
- Withdraw consent where applicable.
Requests may be submitted using the contact details provided below.
- Third-Party Services
Our platform may contain links to third-party websites or services.
ARK Technology Limited is not responsible for the privacy practices or content of external websites.
- Children’s Privacy
Our services are intended for individuals who are legally capable of entering into binding contracts.
We do not knowingly collect personal information from children.
- Changes to this Privacy Policy
ARK Technology Limited reserves the right to amend this Privacy Policy at any time to reflect changes in our operations, legal obligations, or services.
Updated versions shall become effective immediately upon publication on our platform.
- Contact Us
For questions relating to this Privacy Policy or the handling of personal information, please contact:
ARK Technology Limited
Email: info@arktechnology.ng
Website: www.arktechnology.ng
COOKIE POLICY
ARK Technology Limited
This Cookie Policy explains how ARK Technology Limited (“ARK Technology”, “we”, “our”, or “us”) uses cookies and similar technologies when you access or use our website, applications, and related services.
By continuing to use our platform, you consent to the use of cookies in accordance with this Cookie Policy.
- What Are Cookies?
Cookies are small text files stored on your computer, smartphone, or other internet-enabled device when you visit a website. They help websites function efficiently, remember user preferences, improve security, and enhance the overall user experience.
- Why We Use Cookies
ARK Technology Limited uses cookies to:
- Enable essential website functionality.
- Keep users securely logged into their accounts.
- Remember user preferences and settings.
- Improve website performance and reliability.
- Analyse visitor traffic and platform usage.
- Detect and prevent fraudulent or suspicious activities.
- Enhance the overall browsing experience.
- Types of Cookies We Use
Essential Cookies
These cookies are necessary for the operation of our platform. They enable core features such as page navigation, account login, order processing, and website security.
Functional Cookies
These cookies remember your preferences, including language settings and other user-selected options, to improve your experience.
Analytics Cookies
These cookies help us understand how visitors interact with our platform. The information collected is used to improve website performance, usability, and customer experience.
Security Cookies
These cookies assist in protecting user accounts, detecting suspicious activities, preventing fraud, and maintaining platform security.
- Third-Party Cookies
Certain trusted third-party service providers may place cookies on our platform to support services such as:
- Payment processing.
- Website analytics.
- Security monitoring.
- Performance optimisation.
These third parties operate under their own privacy policies and applicable laws.
- Managing Cookies
Most web browsers automatically accept cookies. However, users may choose to modify their browser settings to:
- Block cookies.
- Delete stored cookies.
- Receive notifications before cookies are stored.
Please note that disabling certain cookies may affect the availability or functionality of some features of the ARK Technology Limited platform.
- Cookie Consent
Where required by applicable law, ARK Technology Limited will request your consent before placing non-essential cookies on your device.
By continuing to use our platform after receiving any applicable cookie notice, you acknowledge and accept our use of cookies as described in this Policy.
- Updates to This Policy
ARK Technology Limited reserves the right to amend this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our business operations.
The most current version will always be available on our website.
- Contact Us
If you have any questions regarding this Cookie Policy or our use of cookies, please contact:
ARK Technology Limited
Email: info@arktechnology.ng
Website: www.arktechnology.ng